Refund policy

Boba Pickleball Return Policy

At Boba Pickleball, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If for any reason you are not completely happy, we offer the following return policy:

Eligibility for Returns

Timeframe: Returns are accepted within 30 days of the original purchase date.

Condition: Products must be brand new, unopened, and unused to qualify for a full refund.

Exclusions: If a product has been opened or used, it is not eligible for a return or refund. Products that are significantly damaged or altered are also not eligible for a return.

Return Shipping

Responsibility: Customers are responsible for the cost of return shipping.

Recommendation: We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

How to Initiate a Return

To initiate a return, please contact our support team at Bobapickleball@gmail.com with your order number and the reason for your return.

We will provide you with return instructions and the shipping address.

Refunds

Processing: Once your return is received and verified, we’ll notify you of the approval or rejection of your refund.

Timeline: Approved refunds will be processed to your original payment method within 5–7 business days.